Shipping Policy
We aim to ensure that your order reaches you safely and on time.
Order Processing
All orders are processed within 1–2 business days after the order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Orders are usually delivered within 3–4 business days after dispatch. Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Details
Once your order has been dispatched, your shipment details/tracking information will be provided separately through the contact information you provided during checkout.
You can use the tracking information to follow the status of your shipment until it is delivered.
Delivery Address
Please make sure that your shipping address, phone number, and other contact details are correct when placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information.
Delays
While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact our customer support team for assistance.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team with your order number and we will be happy to assist you.
