PRIVACY POLICY
SIGNATURE GEAR LLC takes the privacy of its customers very seriously and will take all measures to protect your personal information.
Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used, at the minimum, for the following purposes:
– To fill, process and ship your orders
– Contacting you for customer service and support
– Informing you of promotional offers
– Your browsing experience of the SIGNATURE GEAR LLC website
No information will be revealed to any third-party entities for any purposes and your information will solely be used by SIGNATURE GEAR LLC.
Please note that we do use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience.
Most browsers generally accept cookies automatically, and you may change this setting if you wish to. You will still be able to access most of our website’s functionality, including the ability to make purchases.
Registered users (who are using cookie-enabled web browsers) will be automatically signed in when they visit our website. Please note that users will be prompted to sign in again after 14 days, when the cookie expires.
By browsing our website, you agree to abide by all our policies, which may be subject to change any time.
SIGNATURE GEAR LLC will not be held responsible or accountable for any taxes, duties, tariffs assessed by the customs office. These charges are separate from your shipping charge, and you will be billed directly from them.
SIGNATURE GEAR LLC has the authority to cancel orders for any reason. Common reasons may include: the item is out of stock; pricing errors or credit card payment is declined by the issuing financial institution.
REFUND POLICY
We work to ensure our customers are satisfied with their purchases.If you are unhappy for any reason,we will be happy to return or exchange the product within 15 days of purchase for a full
refund, exchange or online store credit.
TO MAKE A REFUND:
Items must be unopened,unused and unworn.
Items must still be in their original packaging with all tags attached. ( Items with missing tags and original packaging will not be accepted for any kind of refund,exchange or online store credit.
Items must not be damaged or show signs of wear.
You must have a receipt or other kind of proof of purchase.
Please note that we cannot accept returns or exchanges of clearance or sales merchandise.
To return a product, send the merchandise back to the address provided in the email, via UPS,Fedex or carrier of your choice,along with proof of purchase and your details. We will send a confirmation email
once we have received your return item(s).Customers are responsible for all return shipping costs.along with a restocking fee of $7.95. Furthermore it will take 5 working days to refund the amount paid.
For customer support or additional questions, you can contact us at SignatureGear25@Gmail.com.